Skip to Content
logo

Meal Plan Terms & Conditions

All on-campus residential meal plans are annual contracts spanning the full academic year (Fall and Spring semesters). The charge for the academic year meal plan you select will be posted to your student account once for the Fall semester, and again for the Spring semester. All Commuter meal plans are one semester contracts and will not be automatically renewed. The operational dates vary according to individual locations and the academic calendar. 

On-Campus Resident Auto Enrollment

All students residing in on-campus housing are required to have a meal plan for the entire academic year. Meal plan enrollment is automatic and processed through the Housing Self-Service Portal, with assignments based on academic status:

  • First-Year Students: Automatically enrolled in the Green & White Unlimited All Access plan, with the option to downgrade to the Weekly 14 plan.
  • Sophomores, Juniors, Seniors, and Graduate Students: Automatically enrolled in the Block 135 plan, with the option to upgrade to Green & White Unlimited or Weekly 14, or downgrade to Weekly 5.

How to Review or Change Your On-Campus Meal Plan:

  1. Log in to the Housing Self-Service Portal: Click here
  2. Select Dining on the left-hand menu.
  3. Click Dining Plans.
  4. Use the dropdown menu to select current term.
  5. Click Change Meal Plan.
  6. Choose from your eligible meal plan options.

You may change your meal plan up to two times before the univeristy add/drop date. After add/drop your meal plan will be locked for the semester.

Students who cancel their on-campus housing contract after the add/drop period are required to continue their chosen meal plan for the remainder of the term. No prorations or refunds will be provided.

  • Restrictions:
    • On-campus first-year students are not eligible to enroll in the Block 135 or Weekly 5 meal plans.
    • On-campus residents are not eligible to enroll in the Block 40 meal plan.

How to Review or Change Your Commuter, Faculty or Staff Meal Plan:

  • For meal plan changes or cancellations, email: Dining@csuohio.edu 
  • You are limited to two meal plan changes per semester, prior to the add/drop period.

 

Meal Plan Overview:

Your Viking Card ID, which serves as your dining card, is required for all meal plan transactions – no exceptions. Only the customer named on the meal plan and whose name appears on the VikingCard ID is entitled to services extended under the meal plan option; meal plan members may not transfer their meal plan or services to other customers, apart from Guest Passes (for more info, see “Guest Passes” section). Dining Dollars may be used for guests of the dining member (whose name appears on the VikingCard ID) is present. If there is a violation of this policy, the VikingCard ID will be confiscated, and the student will be subject to the Student Conduct Code. Unauthorized use may result in disciplinary action. If your VikingCard ID is lost or stolen, you must immediately report it to the VikingCard Office. Viking Food Co. is not responsible for any missed meals due to lost or stolen VikingCard IDs.

Using one meal swipe, members can eat their meal in the dining location or take it to go using our OZZI on-the-go program. However, doing both is not permitted unless a second meal swipe is used.

Meal Exchange:

Meal swipes can be exchanged at select locations (Viking Public House, Viking Express, Hissho Sushi, and The Longship Food Truck) for specific combo meals.

  • Green & White Unlimited All Access Plans: Up to 3 exchanges per week.

  • Weekly Plans: Up to 2 exchanges per week.

  • Block Plans: Up to 32 exchanges per semester.

Each meal exchange will count as one swipe and be deducted from your total available swipes for the week or semester, depending on your meal plan.

Any remaining meals at the end of the semester are forfeited and do not roll over to the next semester.

Dining Dollars:

Dining Dollars may be used at any Viking Food Co. location. Any unused Dining Dollars from summer semester and fall semester will carry over to the spring semester. Unused Dining Dollars expire on the last day of exams, spring semester, annually. Dining Dollars are non-transferrable and non-refundable.

Guest Passes:

Green and White Unlimited All Access, Weekly 14 and Weekly 5 meal plans include five (5) guest passes per semester in addition to the total allotted meals that are already included in the meal plan.

These guest passes may be used for a friend or family member in the all-you-care-to-eat dining venue, Viking Marketplace. The meal plan holder whose name appears on the corresponding VikingCard ID must be present to redeem the guest pass. The meal plan holder should alert the cashier if they intend to use a guest pass swipe. Guest passes are not accepted at our meal swipe fastline turnstiles. Any unused guest passes at the end of each semester will be forfeited and will not roll over to the next semester.

Closures and Limited Services:

In the event of a national, state, regional, or university emergency, the University reserves the right to close dining venues and/or provide limited service. In addition, the University may close or relocate dining venues due to renovations or repairs. If the academic calendar availability is adjusted, the Viking Food Co. meal plans will not be adjusted.

 

Refund Policy:

All website purchases are considered final. Exceptions will be made for processing errors, which will be refunded to the credit card used for the purchase. Failure to use the meal plan does not exempt a student from their dining contract. 

Meal Plan Release:

If the University approves a meal plan release, the student may still be subject to a meal plan cancellation fee under extenuating circumstances.

Promotions:

Promotions are not transferable and are not redeemable for cash, gift cards, credit, or toward previous purchases.  Other exclusions may apply.  Void where prohibited.  Additional restrictions may apply.  Aramark reserves the right to cancel or modify any promotion or offer at any time.  Refer to each Promotion’s respective materials for additional details, instructions, and requirements.